Tiger Rum — Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Tiger Rum (“we,” “our,” or “us”) collects, uses, and protects your information when you use our Telegram ordering bot (the “Bot”), our website https://tigerrum.com, and related services (“Services”).

1. Information We Collect

• Personal Information: Name, email address, and shipping information provided during checkout.
• Order Data: Uploaded artwork files, order notes, and product selections.
• Technical Data: Telegram user ID (for order management), IP address (via payment/shipping providers), and transaction details.

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your order or customer support requests.
• To improve our Services and prevent abuse or fraud.
• To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share limited information only with:

• Service Providers: Stripe (for payments), shipping carriers, and Amazon Web Services (AWS) S3 (for file storage).
• Legal Authorities: If required by law, or if your uploaded content is suspected to involve child sexual abuse material (CSAM) or other illegal activity, we will report it to law enforcement.

4. Data Retention

• Temporary uploads are deleted after 7 days unless attached to a completed order.
• Order records (including payment and shipping details) are retained as required for accounting and legal compliance.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as access, correction, or deletion. To exercise these rights, contact us at [email protected].

7. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. Any suspected CSAM or unlawful material will be reported to law enforcement.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted at https://tigerrum.com/privacy.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
📧 [email protected]
🌐 https://tigerrum.com

Home · Terms ·